Quest Diagnostics

In 2010, Quest Diagnostics, a leading provider of diagnostic information services, partnered with Hot Studio, a New York–based creative agency to redesign their website and mobile app. The goal was to create a more intuitive, patient-centered digital experience that simplified how users accessed test results, scheduled appointments, and better understanding of their health information.

As a Visual Designer for Quest Diagnostics, I contributed to the modernization of both the website and mobile app through close collaboration with UX and stakeholders:

UX Collaboration & Translation
Partnered with UX designers and stakeholders to translate user research into wireframes and user flows.

UI Design & Refinement
Evolved concepts into polished, high-fidelity UI designs aligned with modern design standards.

Accessibility & Usability Focus
Prioritized accessibility and visual clarity to improve comprehension and ease of use.

Patient Experience Optimization
Enhanced key user journeys, enabling patients to more easily find information, understand test results, and schedule appointments.